State Bank Of India [SBI] — amount deducted for a failed transaction

Address:

Chennai, Tamil Nadu, 600071

I was trying load money from sbi debit card to e-valet. The transaction got failed in system and money got deducted immediately. I called the customer care several time and haven't got any proper response so far.

Also, the service was really poor and they made me to a situation where i did a big mistake by using sbi account.

Money deducted - 5000 inr

Date of incident - 4/9/2017
Transaction number[protected]
Reason for complaint - delay of refund
Amount deducted - 5000