State Bank Of India [SBI] — amount deducted not reversed

sud934

from Mumbai, Maharashtra

Address:

faridpur bareilly, 243503

On 2nd march2019 i bought 600 rupees petrol nd pay with atm three times all transaction fail. I paid then by cash and complaint sbi branch faridpur ifs code sbin0000637. Branch said i should complaint on line then i complaint on line, the complaint ticket no is[protected]. After few days on14 march customer care told me that my complaint closed and my amount 600 rs soon would be recoverd.
But my 600rs not recovered yet. I contact branch after complaint closed then cashier said to complaint again.

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Comments

Harshith K S

from Delhi, Delhi

On Jan 23rd, 2019 using SBI anywhere app upi transfer had been done (Rs10000). The amount got deducted from my account and is not credited to my brothers account. It's been 2½ months the amount is still not credited. Several complaints have been filed but there is no proper response either from my bank or customer support team .