State Bank Of India [SBI] — amount had been debited twice from my account while swiping the atm card at pos

Address:

Visakhapatnam, Andhra Pradesh, 530016

On 18th March 2018 i had swiped my ATM card at POS(Amount is Rs. 7650), first transaction was declined and i had swiped the same card for the second time and the transaction was successful but the amount had been debited twice from my account.

After this i had registered a complaint through CMS portal on 28 March 2018 still the complaint is in open condition and none of the bank employee is aware of this problem, so i request you to take necessary action to refund my amount.