State Bank Of India [SBI] — Amount not refunded

Address:

193221

Sir,
We recently applied for IUST Entrance form for which we paid fee via internet banking but the transaction was not successful and after that we again paid fee for the said form and that time transaction was successful. So we launched a complaint with the bank but they did not paid the heed to our query. Now we are requesting you to help us to get back our money of Rs. 1014
The transaction numbers are as :
[protected]IGAAFUZEP6 failed
[protected]IGAAFUZOW6 success