State Bank Of India [SBI] — an amount of 10000 rupees debited from my a/c [protected] by upi payment mode without my knowledge

Address:	Sonbhadra, Uttar Pradesh, 324008
Website:	SBI BANK FORMERLY SBBJ

An amount of 10000 rupees debited from my a/c (Saving) [protected] by upi payment mode without my knowledge when i complaint about this they did not give me any satisfactory answer still today 11 nov. Date amount did not credited back into my a/c..

I am adding complaints details and complaints resolution from there side and also adding statement also from 21 sep to 3 nov. So that u can see not deposition 10000 back in my a/c...

Although this transaction happened through upi but they are saying they i should complaints through atm transaction why???

When money debited through upi then why should i copmlaint through atm...

I am adding all the details about this as pisc see the pisc and adding transaction details as pdf

Transaction date was 25 sep.

On this day i made only one transaction of 1 rupee only..

25 sep
2018
25 sep
2018
To transfer-
Upi/[protected]/reversal
-
Transfer to
[protected]
10, 000.00 12, 910.41

This was the transaction details their was written reversal not debit nor credited?