State Bank Of India [SBI] — annual charges (customer care said it's free credit card)

Anjali Chavan

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421203

This email is regarding the sbi (Fbb) credit card which was issued to me at xperia mall, palava arround 4months back.

Further to this i was not here and had been out of india for office work. The got delivered but since i was not present here it was not used till date. Currently i am getting sms for some charges which i m not aware since i never used the card.

Please be informed that i am not willing to use any services of this sbi credit (Fbb) card.

Request you to terminate this card permanently at the earliest as i will not be using this anymore.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by Anjali Chavan This email is regarding the sbi (Fbb) credit card which was issued to me at xperia mall, palava arround 6 months back.

Further to this I was not here and had been out of india for office work. The got delivered but since i was not present here it was not used till date. Today 18/10/2019 I had received sms to pay some charges Rs.1835/- which i m not aware since i never used the card.

Please be informed that i am not willing to use any services of this sbi credit (Fbb) card.

I had called also the sbi customer care now and spoke to aparna wherein she informed me that the card has been blocked and cannot be used. When i visited the sbi dombivli west branch, there they told me to contact the same person form where i have taken the card and they will provide the waiver code post which the card will get closed/terminated.

Request you to terminate this card permanently at the earliest as i will not be using this anymore.