[Resolved] State Bank Of India [SBI] — approx rs 8000 charged as interest for rs 1000

aiju007

from Bengaluru, Karnataka

Address:

New Delhi, Delhi, 110024

Sir
Against a bill of rs 66049 i paid only 65050 due to confusion ie 1000 rs less against the total bill of 66049.
This is unfortunate the total interest charges are rs 7925. 39.
I called sbi call center and told same and they assured me to reverse the debit. But after some days i got the mail stating that this cant be done.
This is totally fraud and is unberable for just rs 1000 rs i have to pay 7925 rs.
Kindly help me in this regard so that i can get the money back

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Dec 11, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 88581 in your mail to enable us to address your concern on priority.

Nov 12, 2018

Updated by aiju007 Again my request is rejected, i fail to understand what logic they are applying for Rs 1000 that made me to pay nearly 8000 rupees

Nov 12, 2018

Updated by aiju007 as interest.Pleas let me know whom should i communicate for further escalation.

Nov 12, 2018

Updated by aiju007 I am totally not satisfied as i have made calculation from my side with the help of a banker.My charged interest should not be more than 1300 Rs