State Bank Of India [SBI] — atm cash deducted but balance not received

Address:

801505

Sir my name is Alauddin, A/c no. [protected].branch-Rajbansi nagar patna.
I would like to say that i had went on 22/09/2017 to SBI ATM near Harun Nagar Patna.Me Withdrawl 20000. But cash not dispursed. But balence deduct. There guard not available or Atm slip does not available. Or not coming any massage for deduction on my mobile.That time i understand that balence not deduct. But on 28/09/2017 i have update my passbook then i confirm that my balence have already deduct..me call the customer care no. [protected] right away There CC authority take my complain and give me a complain no.AT[protected]. And told me, your problem solved in 7 working day Then right now i went to go our branch. Branch manager said to me yes your account balence have deducted that time .he told me this problem is Sortout by our CC service or enquiry sell from Bombay and he told me give application in our SBI main branch.but my application there not accept.
Then after complain i wait 7 day but my 20000 rupee does not Recieve in my account then i repeat call on CC service of your bank on 10/10/2017 then he told me sorry sir, and re-again give me another complain no. - [protected] and wait for 7 working day.
Right now there will no any conclusion of my problem.
Sir i am very Harrassed or mently disturb. Please solve my problem urgently.
Another way i have not recieve my balence in 7 working day then i went to go RBI with one application against this problem.
Please solved my problem.
Mob no- [protected]