State Bank Of India [SBI] — Atm cash transaction money not delivered but debited in my account

Address:

607002

Date of incident : 04/05/2016
Client s/b account no. : [protected]. sbi, thiruppapuliyur br.
I use my debit card from sbi - atm for get rs.10000/- from my account on 04/05/2016 at 1.33 pm. but, unfortunately, cash not delivered but debited in my account for rs.10000/- at 1.32 pm itself. i had complained immediately at sbi, thiruppapuliyur branch (0755) & also lodged 2 complaints on 19/05/16 & 05/06/16, vide complaints no. at[protected] &[protected] respectively, but, status for both received by msg. "atm branch has confirmed this transaction as successful". i had also again written complaint in bank, but no response.. hence, recently i had complaint it into ambudsmon at rbi.