State Bank Of India [SBI] — Atm debit card - misuse - reg.

Address:638001

Date of incident:[protected]. Time: 10.30 a. M.
My contact no: [protected].
I have received a phone call from a person on[protected] by 10.30 a. M. And he told that he is working as manager, sbi atm card department and asked my atm card number and pin number. I told the numbers which he asked as a genuine one. After an hour back i went to atm to withdraw some amount. But in one of my account amount was withdrawn. Being yesterday is independence day i am not able to registered a complaint. Today i registered a complaint to the sbi erode branch. Immediately the sbi bank officials blocked my existing atm debit cards. I request you to kindly verify the incident and try to refund my amount.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 16, 2016
Updated by Subramaniam Kumar
Date of Incident :[protected]. Time : 10.30 A.M.
My Cell : [protected].
I wish to bring to your notice, a fraud transaction which took place yesterday,[protected] using my debit card. I got a call from the number [protected]. The person claimed that he was calling from the SBI and that my ATM card has been blocked. He asked for the debit card number and the one time password. As I have not much knowledge about the internet banking process and easily duped, and gave off the debit card number. As soon as the call was over, I got an sms from the bank, stating that a transaction of Rs 400-00 was made from my card. I was quick enough to get the card blocked through the bank officials to day[protected]. I request that it could be traced early and try to refund my amount at the earliest and oblige. Your early action in this regard is highly appreciated.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information