State Bank Of India [SBI] — atm disputed transaction

Address:

134 moti lal nehru camp JNU New Delhi, New Delhi, Delhi, 110067

Respected sir/madam,
I am regret to inform you that despite of several reminders and frequent visit to the branch, being more than one month, no action has been taken by the bank. They sent uncompleted application to your competent authority. It seems that sbi officers (Jnu, old campus branch, new delhi) are not sincere about their customer and not giving any attention to problems of the account holders. After frequent visit to the branch, has not completed the documents. I do know of rbi guidelines in this matter.
Please do the needful at urgent basis as it is the valued money of the only earning member in the family.
Look forward to hearing from you
Please do the needful.