State Bank Of India [SBI] — ATM machine problem

Address:

560030

Dear Sir,


With reference to the above subject, my name is S.M. Paramesh who is having an account at Citi Bank, MG Road branch, Bangalore write to request that I had transaction (withdrawal) on SBI ATM 12th cross Wilson garden on 3rd July 2016, at 2pm for an amount of Rs. 3000/- wherein the money came and went back to the machine which happened in front of the security incharge and Rs. 3000/- was deducted from my Citibank account rasied the complaint to SBI wilson garden branch they were helpless rasied to citibank, they said they want 7days time for investigation and they credited Rs.3000/- immediately to my acoount from them as an urgency after 10 days they debited Rs. 3000/- from my account stating that the transaction was valid and asked to contact the concerned Atm branch for the dispute happened after my request for the soft copy of transaction happened on 3 july which they forwared to me and i am attaching the same.

Hence I request you to check all the transaction happened during that day and also investigate your cctv cam and do the reverse to my account and do the needful.

My number is [protected]


Thanking you Sir.