State Bank Of India [SBI] — ATM not dispensed Cash

Address:

Lucknow, Uttar Pradesh, 226012

Dear Sir,
pl refer to my complaint Ref no.AT[protected] dt 19 Jan 2017.
It is submitted that I was trying to Rs 4000.00 cash from AXIS bank ATM
m/c ( ATM 991) located in the premises of DCP East Distt office Delhi on 13 Jan 17. I had completed all process, however as the cash was to come out of the m/c Electrcity went off. There no cash came out of the m/c then. However money has been deducted from my SB a/c [protected].I tried to contact Custmer care SBI but no one responded then. so, I lodged a complaint on 19 Jan 17. I was assured that money will be refunded, but so no action has taken place.
pl refund Rs 4000.00 to my a/c at the earliest.
with due regards, Col H.N. Kaushal