State Bank Of India [SBI] — atm related withdrawal problem

Address:

Kamrup Metropolitan, Assam, 781022

I went to SBI ATM to withdraw money but when I complete the whole process of withdrawal than I got only the receipt stating that PIN TRIES EXCEEDED, I thought that it might be some system problem, so I tried the other ATM and same happen again I received a receipt instead of money and I was shocked by seeing that receipt stating PIN TRIES EXCEEDED.I called customer care but I found no help from them.
I just want to know how it can be possible, how can my card can be blocked even I didn't use any wrong pin and I just attempt two times with my right pin number. And I used my card on 15th of July. Till date I didn't use my card and today at 7.17pm when I tried my card was blocked
Now I don't know whether my money is safe or not . or its a looting system or someone has really got my card number, I have no idea.
Please look into my matter and help to know the reason, because my money is mine I have earn it, if someone try to or if they loot my money, I ll never get back those money and your higher authority will not be responsible for any kind of happenings of my money, your higher authority will suggest me to open a new account or block the ATM.
And already I had complaint about fake call ATM related issues which are still pending.
I request you to response my current issue.