State Bank Of India [SBI] — atm transaction failed but amount deducted from account

Address:

Unnao, Uttar Pradesh, 209801

Dear Sir,

I (Vikram Pratap Singh) have saving bank account no. [protected] at State Bank OF India, UNNAO CITY, District-UNNAO, U.P PIN-209801. Earlier on 12TH December 2017, I tried to withdraw Rs. 7000 at SBI ATM id S1Bw[protected] SBP Unnao. but the transaction failed with error and the balance had been deducted .The transaction cannot be completed. When I used another attempt at the same ATM, I withdrawal Rs 7000 again. But the total deduction was Rs[protected] + 7000).(Statement attached herewith)

Account no= [protected]

The same day I informed SBI bank Customer Support about the same and also went for a complaint for my transaction. I was told by SBI bank that there may be some problem in the machine from which I transacted and asked me to Wait for next 7 days.
Complaint /Ticket No. [protected]
I already submitted a written request at my Branch but not found any satisfactory response till date

It is request you kindly review the matter and get my amount recovered as its really a big amount for me Please do take my case as urgent and help me out recovering my money.
Please do contact me for any further clarification.

Regards
Vikram Pratap Singh
[protected]