State Bank Of India [SBI] — Attitude of employees

Address:682024
Website:Bank

This to inform our bad experience we had in our nearby sbi branch (Elamakkara eranakulam), where we went to open a nre account, when we reached the branch at 09:50 the customer assistant said come after 10 mins and she closed the gate. (Fyi, there is a hand written notice pasted on the entrance door stating "due to some difficulties the bank will open only after 10' o clock, i dont understand what is that difficulty when other banks are opening at 9.45)
After 10 minutes i went there to get the application form. And waited in front of the bank officer (Customer assistant) for 10 mins, she didn't show the courtesy, even to look at the customer. Apparently annoyed at the presence of early customers. After some time i left the bank without the form. And after 1/2 hour i send my wife to get the form, and even then they were looking for 15 minutes to find the form and finally handed over same to her. Regret to inform the employees are more involved, talking in mobile phones. Rather attending customers. No wonder the branch looks shabby like a rural panchayat office. The employee attitude gave a negative impression, i would defenitely rethink whether to open an account there.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information