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[Resolved]  State Bank Of India [SBI] — balance enquiry service not working since long time via sms or missed call

Balance enquiry service not working since long time via SMS or missed call
I used to call [protected] to get my SBI account balance
But for a long time now this number is always not working
Including [protected] for mini statement

SMS Banking and missed call service have been not working for a long time
I'm not sure whom to contact because customer service has no clear information every time I call them
I've tried to call SBI customer but they haven't fixed this issue
Can this be escalated to the right channel
Complaint marked as Resolved Dec 25, 2019
Issue resolved Missed Call service started working

Complaint Status

[Jun 04, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
Updated by smartyn13r Aug 29, 2019
Still waiting for fix
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001