SBI cards is just wow. They charged me 1028 rupees without my knowledge. When I tried to complaint about it they said "Your were given Reward points as well as cashback" . Than I asked where are my reward points in that case, Than they said your account didn't have reward points that why money have been deducted. I teied complaining on Nodal officers, Senior Nodal officer but all in vain. And yesterday their "Senior nodal officer" told me I am being charged for shopping done in Oct or Sept 2022. Like really? You are charging me now after 7 or 8 months? And if your system have gone bonkers or faulty is that my fault? Were you hibernating for 7 months?
Really really pathetic experience. As I was searching on Internet about the same I came across 100s of post about the same issue. I dont know what kind of service they are providing. Complaint number for the same is[protected]
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