State Bank Of India [SBI] — can't any update about loan

Address:

395002

Manager sir/mam
State bank of india

Sub: for my loan process

Respected sir/mam
My self khushbu purohit. I was send my docs of ' vajpayee bankable yojana ' in my home branch sbi bank palanpur canal road surat. And there manager send my documents to the department sbi bank, itc building, majuragate, surat 395002 on 28th june 2018. I come here 5th time 'sbi bank, itc building, majuragate, surat 395002 for check my loan status already i give all my details and docs but no one give me any information about my loan and gave me negative answer to audit and i have no receive your docs etc. Etc...
Now my file to your staff name is ritika singh. And branch manager is also too irresponsible about his work...
Courier details will attach to the email please find attached.