State Bank Of India [SBI] — Car Loan - SBI negligence affects CIBIL score

Address:

SBI Kondapur, Hyderabad

We processed Car loan on 31st October 2023 (Loan ID - [protected]) and the EMI reduction date was informed as 5th of every month. The first EMI was processed on 5th December 2023 which exceeds 30 days from the date of loan reimbursement. The system reflects default in payment despite availability of fund in the account. We have informed the officials several times and due to this, our cibil score got effected (reduction of 80 + points). We discovered about this upon processing of home loan that is SBI neither informed us nor took corrective action to rectify the error. Despite following up multiple times, we did not receive any response from the SBI official and our Cibil score getting effected even more. We are denied of home loan and is charged higher interest rate due to SBI's negligence. SBI officials are not rectifying the error despite our multiple follow ups /emails/calls.

Ankit Bharadwaj - [protected]
Prarthana Choudhuri - [protected]