State Bank Of India [SBI] — cash handling not waived off for emitra transactions

Address:

Jaipur, Rajasthan, 302003

As per the goverment rules and regulations the letter is been issued for all emitra transactions in sbi bank cash handling should be waived off.. But i m facing this issue from june 2017 from sbi bank, s. Ms. Highway branch, jaipur. There is no serious action been taken in this matter... The staff is not aware of procedure till now and therefore i have showed them many times the screen code "2090" from which the cash handling will be waived off but there is no one who can settle this matter till "agm" end there is no responsibility of this issue... I have provided my issue in written also to bank... I m emitra kiosk holder in s. M. S highway and the branch is near to me and i m also a current account holder from 2015...

After facing the cash handling problem even i use to deposit cash in cash deposit machine (Cdm) they use to charge an amount of rupees 25 as service charge on 49999/- amount.. Soo looking for this to save an amount 25/- i have applied for current account debit card... I got the debit card on 4 oct 2017 approx.. I have tried to deposit the cash with the debit card but the same charge of rs.25/- is charged on debit card for cash deposit...

Soo i need to get waived off this cash handling charges for my account and also in cash deposit machine as well...
I need to get my refund also of cash handling and cash deposit machine which is applied till date now

Please resolve this issue as soon as possible