State Bank Of India [SBI] — cash is withdrawn but not received

Address:

Pune, Maharashtra, 411037

In south indian atm machine which is located in rasta peth pune when i was withrawing the 5000 rupees cash the machine unable to dispense the cash and at the same time i got the message from sbi bank that cash is withrawled but cash is not received so please help me in this issue as early as possible and credit 5000 rupees cash in my account
Thank you