State Bank Of India [SBI] — cash not deposited through sbi cdm machine

I am mahanthi partha sarathi operating a sb account in beeramguda, hyderabad branch with account number: [protected]. It was around 16:30 p. M. I tried to make a deposit of 43, 000/- as on date 30.11.2018 (86*rs.500/- denomination) in cdm (Sbiit, banjara hills road number 12). I made the deposit with my atm card. As soon as the money went inside inserted and after a few seconds while the cash counting is taking place it displayed "time exceeded and contact nearest branch".

I was shocked and after a few seconds i made ' balance enquiry" but the amount did not get credited into my account. I immediately given complaint to the cash manager at sbi banjara hills road number 12,

From november 30th i am keep on following the branch but nobody is taking seriously on it

Atm/terminal id : s5nc[protected]
My atm card last digits : 9748

Account holder name : mahanthi partha sarathi

Account no : [protected]
Branch :beeram guda, hyderabad