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State Bank Of India [SBI] — cash not dispensed by atm but money deducted.

Dear all,
On 11/02/19, i went to sbi atm located at nagatilla, silchar to withdraw rs. 8000/- from pnb account. While i was withdrawing money, my money was deducted but i didn't receive the cash. Now i got the information that sbi authority is not giving the cctv footage of the particular time to the pnb authority for which i am unable to get my money back.
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Complaint Status


[May 04, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    23270
    Pending
    0
    Resolved
    6836
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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