State Bank Of India [SBI] — charge dispute: refund not received till now

Address:

Shibjagga Road, Post + vill. Khagribari, Cooch Behar, West Bengal, 736101

Refund of 735 rupees was processed from amazon.in on 25.03.2019 the transaction id provided by them is[protected]. Till now i haven't received my money. Has repeatedly talked to amazon customer care, online sbi helpline also visited home branch to resolve the issue but till now problem hasn't resolved. The issue has also been tweeted by me, first they responded but after that though i shared the details of the transaction no reply has came till date.