State Bank Of India [SBI] — charged rupees 177 as cheque return charges

Address: 400091

This is the copy of your sms received to me on 21.09.2017. At 1.18. P. M. On
My mobile no [protected] is the only communication
I have received.
What is the meaning of this message.

Chq 824833 for inr 6, 00, 000.00 fvr a anjali enterprises recd in clg wl be paid if found in order. Contact yr branch by 12.30pm today if not isud by u

On 29-sep-2017 11:45 pm, "sbi contact centre" wrote:
Dear sir/madam,

Thank you for writing to us at state bank contact centre.

We regret for the inconvenience caused to you.

With reference to your grievance, we would like to inform you that we have registered a complaint against the same on 29/09/2017 under the ticket number cr[protected]. The complaint will be resolved within 10 days from the date of complaint registered.

You can also check the status of the complaint by sending an sms in the below format:

Atm to 567676.
By logging to bank's website (www.sbi.co.in)


For any further assistance or queries, please contact us by:

Calling on our 24x7 toll free helpline no.[protected] and [protected] and toll no.[protected].
Writing to us at [protected]@sbi.co.in
Assuring you of our best services at all times.

From: [protected]@gmail.com
Sent:29 september 2017 17:24:13
To: sbi contact centre ; sbi.[protected]@sbi.co.in; pramod vartak
Subject:

Dear sir
I am surprised to see that my cheque no 824833 dated 18.09.2017 in favour of a anjali enterprises for rupees 600000.00 was returned on no any valid ground even though i have received your message at 1.18 p. M. About chq 824833 for inr 600000.00 fvr a anjali enterprises recd in clg wl be paid if found in order. Contact yr branch by 12.30 pm today if not issued by you. It means you are going to clear the chq even then also i went to bank and updated my account and found that my cheque is cleared with 600000.00 so no problem was there suddenly i got the message that my cheque is returned on any valid reason and you have put me penalty of rupees 177 rupees that i want to get back as there is no any mistake on my part. I have lot of discussion with your manager he told me that mrs s. Dalvi has tried to contact me on my mobile no.[protected], but i have not received any call from your bank and i have shown him my mobile as a proof of received a call or not, that there is no any call received but further he blame me that you might have deleted this number and our madam will not lie. Sir i have not made any big fraud to ask you to transfer my money to delete any message. Sir please revert this penalty charges and favour me. I have along with my family members are having 6 to 7 accounts and 3 p. F account and 2 fixed deposit accounts along with 3 ppf accounts please give me justice
Thanks
Pramod gopinath vartak
S/b a/c [protected].

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