State Bank Of India [SBI] — charging exchange commission without providing service

Address:

Thiruvananthapuram, Kerala

Sir my Sbi accounts are [protected] and [protected]. During this month I tried different times from both the accounts to transfer Rs 45000 towards my BOI account no.[protected]. But due to the technical problems the amount is not transferred. But the bank deducted Rs 18.88 from both of my accounts. Later I transferred the amount through bank. So please recover the amount deducted from my accounts . please stop exploiting the genuine customers.