State Bank Of India [SBI] — Cheque dropped on 24 Nov 2016 not yet processed

Address:

Madurai, Tamil Nadu, 625002

I am having SB account in SBI, CT Complex Branch, Madurai viz. No.[protected]. On 24th Nov I have dropped one cheque drawn in my favour (SBI Cheque) bearing No.714604 dt. 21-11-16 for Rs.21, 867-00 towards clearing. To my surprise till date the amount was not credited into my account. To day I have visited the said branch and asked. They replied that due to want of staff, the cheques dropped into the box was not taken up for process.