State Bank Of India [SBI] — Cheque service not proper

Address:	Chennai, Tamil Nadu, 600054
Website:	State bank of India

I have deposited a Cheque on 28/12/2015, at Chennai Avadi Branch IFS Code: SBIN0002201. Till date it has not been credited into my account, when contacted the bank two days ago on 31/12/2015, the bank staff informed that the cheque machine is not working and the could not submit the cheque. Today (02/01/2016) nothing has happened, when contacted same complaint. The staff is not sure when this will recover and no proper response from staff. When contacted the manager no proper response, she told that she is not sure when will the problem resume soo blind they are in this issue. There is so much technology improvement but the bank staff do not want to take any responsibility to resolve any simple issue. A cheque has not been passed for 5 working days as of yet. I request the authorities to look into this issue and resolve this simple issue or should people like me tap the doors of law to resolve simple issues like this.