State Bank Of India [SBI] — cod machine cash refunding

Address:

784110

Dear sir
My self Md Azharuddin
I had deposited rs. 19, 500 (39×500) at 29 August 2018 (11:26am) to my nearest sbi cash deposit machine Dhekiajuli Branch.
When i entered my all the money it was take too long time to respond and after 49 seconds it shows that transaction is unable to process due to machine trouble and i didn't got any receipt also. And i submitted an application also to Dhekiajuli Brunch but still i didn't get any updates from the brunch.

Sir i requested you to please solve this issue
Bank name - state bank of india
Branch name - Dhekiajuli
Ifsc code - SBIN0002049