State Bank Of India [SBI] — Complaining about the fraud call & transaction for atm representing as sbi employee

Address:

Thane, Maharashtra, 421301

Got fraud call for atm verification (this number [protected])
Today morning my father have received an call from the above mobile no. on mobile no. [protected]. she said she was representing sbi employee &she have asked " whether he have received the pin for the atm. have you activated the same.? if not activated, will be deactivated now. she said if any one relative is having an account with same branch & my father gave them my number.

She held my father on conference call, i just misunderstood that my dad is in sbi branch at present and calling from there.
She then asked whether i guarantee to allow to open and activate my father's bank a/c.
They asked my debit card no. which i know is my mistake but as i misunderstood that my dad is present at branch.
2 times i disconnected the call but the lady was continuously calling and said that the session might lapse.
The person then asked to send the otp for reactivating the pin.

Few minutes later again the caller called and send my message and asked to forward it to another no.[protected]
Meanwhile i just disconnected the call & happens to call up father to recheck. he informed me that he is not at bank branch.

The lady was continuously calling up and again informed that don't disconnect the call follow the steps as informed.

Then again the transaction of rs. 5000/- was entered, demanded otp. i asked why it required for payment transaction, she just ignored to what i was asking and demanded to just provide the otp.
Details of transactions:
Date : 04-oct-2016
Pos [protected] at paytm mobile solutions txn#[protected]
Rs. 5000/-

Regards,
Shruti kadam
Kalyan, thane, maharashtra