State Bank Of India [SBI] — complaint about renewal charges

Address:

Mumbai City, Maharashtra, 400066

Dear Sir,

I have been offered a SBI CC with a Life time free basis few years back and i notice that a charge of 2999/- has been put in my last bill.

Its very unfortunate that your CC complaint system ( IVR) does have any scope for putting a call on issues with Bill. The toll free number [protected] so much publicized does not exist anymore and the other number 39020202 have only option of emergency call for some unauthorized transaction which i do not wish to use to avoid blocking a call from some really needy person trying to get help.

I have not paid my bill as i do not wish to drag this issue and want to close it for final. Incase the care is chargable then i would like to discontinue this card and appreciate the amount payable ( minus the renewal charges) to close my CC account.

Since this remains unresolved i have not paid the bill or accepted the new car issued to me.

My CC no. is [protected]

Please respond and help me close this issue.