State Bank Of India [SBI] — Complaint about staff

Address:	Shahid Bhagat Singh Nagar, Punjab, 144505
Website:	sbi india

My grandfather he about 92 years old retierd from army today we visit the sbi in our town to widraw pension money but the staf member they was very rude did not even care about senior citizen gandfather is old and hands always shaking so cant singh like he sign like he do do few years back but my grandfather account opened about 35 years ago and all of staff knows that he has acout here and every month he withdraw money but that one of staff member did not believe us he said your signs did not match and refused to give pension money i'm asking that sbi did not have special policy for senor citizens why they don't care about health of consumer and did not give money that belong to consumer