State Bank Of India [SBI] — complaint raised but not resolved( complaint no. [protected],[protected]).

Address:	Jaipur, Rajasthan, 302004
Website:	onlinesbi

Dear sir/mam

I am having a SB account (SB No. :-3xxxxxxxx1) in your esteemed bank.Along with is attached my Home Loan (HL No.:- 3xxxxxxx2) which was sanctioned from 17/06/2016. I had raised two complaints ( complaint no. [protected], [protected]) for issuing me with a provisional home loan statement for 2018-19, for Tax saving purpose. since the statement uploaded online is showing less amount from which i have been paying, so i had raised a complaint for correcting and mailing me the provisional home loan interest statement, but first time complaint was closed stating" statement cannot be issued due to unavoidable reasons" and second time it was closed stating " statement issued" both times i have not received the statement yet neither on the mail nor it is uploaded on the online sbi portal.
Request you to to kindly mail my correct prov. home loan statement.

my details are as follows.
Account Holder Name:- Tarun Singh Jain