State Bank Of India [SBI] — complaint regarding fee excess drs

Address:

H. No-34, bivek path,, South Basistha nagar, Kamrup Metropolitan, Assam, 781029

Is this fee excess drs justified??? We are the customers and for ours these banks are under existence. So if we transact 1 time or more than 100 times this should not be an issue or the bank can't deduct any fee as ' fee excess dr'. It's our money and do have liberty in transaction as much as want...
Finally it's a hard earned money and no one has any right to snatch from someone..