State Bank Of India [SBI] — Complaint regarding misbehavior and misconduct of your bank security staff

Address:

New Delhi, Delhi, 110096

It is to state that I am the account holder in SBI MAYUR VIHAR PHASE-III, DELHI BRANCH. I visited to the branch for depositing cash in my savings account many times but your security guard standing on the bank gate told me to stand in the queue with people waiting for using the ATM Machine installed outside the bank and he also allowed other people without queue who were in civil dress to enter in the bank by saying that they were all from staff and I asked him why he is allowing the other persons without queue to enter into the bank he told me if you also want to go without queue you should have to pay bribe as others for the same and I don’t want to pay then I have to wait for my turn in ATM Machine line.

I asked him to meet with the branch manager for discussing the same then he told me that I am not eligible to meet the branch manager as he is a government representative and don’t have time to meet with me.

I want to know when I am the account holder and give business to your branch then who should be attended first between me and the normal customer standing outside only for exchange their money from the branch