[Resolved]  State Bank Of India [SBI] — cpp assistance amount deducted without my knowledge

S b i card company is a cheating company. I am a senior citizen. They have raised the bill rs 1426 and 1599 in the name of cpp assistance servi p gurgaon on 23-12-15 and 23-12-16 respectively which i have paid promptly. I never requested cpp assistance. Immediately on receipt of bill i have written two letters to customer correspondence unit, dl f infinity towers, dlf cyber city, gurgaon-122002 (Harayana) explain in detail what is cpp assistance and i never requested this service (Do not need the service) and refund the amount. (Since i have no computer on my home i have written letters) my letters are unacknowledged. They raised the bill arbitarily. Their customer service staffs are very rude. If any queries are asked no proper reply will be given. I totally lost faith in s b i card. They are duping their own customers especially senior citizens.. How can they collect the amount without intimating the customers in advance. I want my money rs. 3025/ back for my medical treatment.. Pl help me to get the amount.

V subramanian s b i card [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

This communication is with reference to our discussion on 15/02/2018 for your membership IA1436867 .

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information