State Bank Of India [SBI] — Credit Card Application Fraud

Hello Team,
I applied for SBI Elite credit card and now I have come to know that the application is declined. Reason shown is negative office address verification. I told the customer care agent as well as the field agent that I am working from home, how can I be present in office to get it verified. I have also got my office email id verified. I want my application to be reprocessed as my CIBIL is 775 and I currently don't hold any credit card.

Application No[protected]
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
State Bank of India [SBI] Customer Care's response
Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details.
Mar 30, 2022
Updated by priyadershi peter
Hello Team,
Is there any updates on the same. Why do you hire field agents who can't understand simple instructions that i am working from home and yet they go to my office and expect me to be present there.

Can you please reopen my Application Number stated above and process my application
Apr 11, 2022
Updated by priyadershi peter
Any updates on the same?
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