[Resolved]  State Bank Of India [SBI] — Credit card Billing for Cancelled Credit Card

The credit card from SBI no.**** **** **** 4455 was cancelled by me after there was a fraud on 31st December 2013.
But of late SBI Card have billed me annual charges for the Credit card and debited the annual charges amount from my savings bank account without my consent.
So, I tried to call them via call centre numbers which are not responding.
Under the circumstances I am at a loss as whom to approach to resolve the matter other then your website for help.

P.P.Dey
Shillong
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Nov 9, 2016
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
State Bank of India [SBI] Customer Care's response
Dear Sir/ Mam, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 010710 in your mail to enable us to address your concern on priority.
Dec 02, 2016
Updated by ppdey
The SBI Credit card has responded and have refunded the amount deducted towards annual charges.
Thanks.
P.P.Dey
Complaint comments 

Comments

Dear sir,
My docket no is EB[protected]IN..yet not deliver to my address, plz give me a proper status..as early as possible.

Payal Pathak
[protected]
Money debited to my SBI A/C, But tickets not booked.Amount debited Rs 12404=.SBI transaction No.IGOCUOLJW2 dt[protected], , 22.39 Hrs.Kindly reverse the payment to my A/C.The payment was made to INB EASY TRIP PLANNERS PRivat TECH_EASYTPC Payment

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