State Bank Of India [SBI] — credit card delivery delayed

A SBI credit card with reference no. EV[protected] has been issued on my name. The card was supposed to be delivered last week by 12th December
but I am disappointed with the delivery service. Firstly, there is no prior call or intimation before card delivery and later I got an update through text in the evening that the card delivery was unsuccessful due to absence of the card holder. I contacted Aramex courier company and the customer executive, but again didn't get any help. Now the delivery has been postponed to another 7-10 days. How someone will be aware of such courier is arriving any day without prior notice and be available at the residence when working in a company! Please help asap.
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