[Resolved]  State Bank Of India [SBI] — credit card harassment during work hours at night

Hi,
This is in reference to the outstanding bill for the card ending with 8901. I was jobless so couldn't able make the payment on time. Now that i got a job i had a word with customer care and requested them to convert the entire bill in installment so that it would b easy for me to take care of the bill. But they informed me it is not possible you are entitled to pay the entire bill in one go. Which is not possible for me.
As the bill has been delinquent from last few months i have been getting calls from your collection agencies. They literally harassed me as they call me at night time too. They are calling my friends and disclosing my bill to them. They recently called me at work place at 23:00 when i was doing night shift.
I have intensions to pay the balance in full but the problem is i dont have that much money. I can pay 5-10k every month untill the balance gets paid in full. Because i'm feeling too harassed and mentally tortured by collections calls of yours else i wouldn't have any other option than suicide.
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Oct 22, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
State Bank of India [SBI] Customer Care's response
Dear Sam19099, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number xxxxxx in your mail to enable us to address your concern on priority.
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My name DALI SAHA.D/O RABINDRA NATH SAHA.
Sri chang my phone number, my old numder is [protected], my new number [protected]
pls change my phone number sir..

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