State Bank Of India [SBI] — credit card mis-usage through phone call leading to loss of 25k

Dear Team,

I got a call from the number from [protected] and [protected] saying from SBI on 5th April 2018 at 3:18 PM for verification of the credit card. I had newly received a credit card. So as part of verification i took the call. They asked me so many questions related to address, date of birth etc quite similar to normal verification process and finally asked me to share OTP for some verification purpose which i mistakenly shared. They took away 25, 000 from my card . Immediately i got call from SBI asking about the transaction details from which i understood that it was a fraud call and i had to block the card.

The Fraud people has all the details with them which is why people will be confused. I being using cards from 10 years was prone to one of such fraud today.

Resolution: I would request to provide help on this regard and refund the amount .

Please envoy strict rules against customer's private data. Without data leakage this kind of fraud will not happen.

Thanks