State Bank Of India [SBI] — Credit card number changed without intimation.

Address:

Mumbai City, Maharashtra, 400079

Last 8-9 months i haven't received any statement for my SBI Credit card. earlier i am receiving the same on my office address as well on email address. but last 8-9 months i am receiving the same on my email but its doesn't open after entering my credit card number as password. Few days back. i came to know that my credit card number has been changed by bank without sending new credit card to me, even bank doesn't intimate me via call or any email or any letter. i was trying to opened card statement with old credit card number which is with me currently. i have sent many emails about card statement not opening on email to SBI but i have not received any revert from bank, also i have tried customer care numbers but it's took me 20-25 minutes to connect. my query has not solved here also. In this 8-9 months, bank has charged me interest as much as they can without any inquiry, they don't even reply on my emails, .I have all the emails which i have sent to bank in last 8-9 months. I have told this issue several times to your collection agent, but instead o[censored]nderstanding or raising this issue to bank, they keep calling me and harass me to pay my dues. Without knowing my dues, how can i pay my credit card bill. i am requesting here to you reverse the charges which bank levied me last 8-9 months. this is bank mistake that they didn't inform me about card number changed and due to this my dues are increased. Name: Sachin Lahane You can reach me at [protected].