State Bank Of India [SBI] — credit card - settlement

Address:

Mumbai City, Maharashtra, 400065

Hi, i am bharat botle from mumbai. I am using sbi credit card for last 2 years. From past 6 months i was not able to pay my total outstanding amount but i have paid my minimum due amount on time every month.

My credit card case is now operated by some collection agency of sbi bank and the agency is harnessing me every month. I was been told that the card can be settled for total outstanding amount in 24 installments. I was also been asked to give my payslips for last 3 months. I have given all my documents to the collection agency on 5th of march 2018. I got a call from collection agency on 21st march 2018 stating that we tried a lot for the settlement but your card will not be settled so you have to pay minimum due on 22nd itself as on 22nd only you new bill will be generated.

I was surprised as these people told me that i don't have to worry at all on the card settlement and they will take care of everything and now these people are lying to me. They are calling me non stop from since today morning and demanding me to pay the money.

I want to know the reality on the settlement process if any from sbi credit card team and want to settle my card. My card number is - [protected].

Name of the collection agent - santosh bhaktha - [protected], [protected]. These are the number of the harnessing agency.