[Resolved]  State Bank Of India [SBI] — CSH WDL without any transaction debited money in my account

I have accessed SBI ATM on 29.05.2024 at ATM ID no. S1NW[protected] for withdrawal of Rs.20000/- from my a/c [protected]. The amount was not dispensed. Instead my account was debited with Rs.20000/- and re-credited the same. Again, the amount of Rs. 20000/- was debited as "CSH WDL" without any Transaction id and ATM details. The amount was not dispensed to me. I request the same may be verified and amount recredited.
The case was taken up with customer care helpline and case id is
[protected]
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Jun 1, 2024
Complaint marked as Resolved 
7017986127 phone number are registered I try to withdraw by ATM 20000 rs but money not received but in my account money are debited 20000 rs they are showing in CSH WDL. How can possible in ATM.please refund my money
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 01, 2024
Updated by RAHUL SAXENA
I have accessed SBI ATM on 29.05.2024 at ATM ID no. SYN[protected] for withdrawal of Rs.20000/- from my a/c [9355]. The amount was not dispensed. Instead my account was debited with Rs.20000/- and re-credited the same. Again, the amount of Rs. 20000/- was debited as "CSH WDL" without any Transaction id and ATM details. The amount was not dispensed to me. I request the same may be verified and amount recredited.
The case was taken up with customer care helpline and case id is
[protected]
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