State Bank Of India [SBI] — Debit Card payment declined but amount deducted

Address:

Chennai, Nanganallur

Sir,
1 St Transaction No. 046574 - Money deducted not Reversed in till Dt.
2 nd Transaction No. 046589 - Successful Transaction. ( Both Transaction on same date 06.08.2022)

Last month 06.08.2022 i used my SBI ATM Card in one department store 1 st time i swiped, amount deducted in my account and not credited to vendor ( Department Store ) account. 2nd time i swiped same amount of Rs. 1097/-. This time the payment success. But 1 st time paid amount till now not credit in my bank account again.
I already compliant in SBI Portal via CRM. the complaint date is 11.08.2022 & the case number was[protected].
on 17.08.2022 again i called to SBI Customer care contact center at that time they told my amount of Rs. 1097/- Was successfully transfer to that Department store account on 16.08.2022. How can i tolerate this Sir? Money paid in party (My) account but they credit back to Vendor account.
Later 18.09.2022 I enquired to that Particular Department store And i Explained my Situation they told sir We will Check our Bank account and inform you later.
Today 19.09.2022 they informed any money not received on that date and later date also.
so kindly please help me
Thanks & Regards
G, .Prasath