[Resolved]  State Bank Of India [SBI] — deduction of reward points

Dear sir
I have sent around 15- 20 mails to customer support regarding the deduction of reward points on 26 july 2018. But sir every time inside of resolving the issue they are just giving new complaint number with heading that your complaint is under consideration. It's about 2 month now, sir i have attached all the relevant profs that clearly shows the deduction of 940 points that i have not redeemed nor they get expired since i earned these points a month back for further details you may check complaints that sent previously and reply in term of extended date. Plz take my request into consideration and solve the problem.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70624 in your mail to enable us to address your concern on priority.
Complaint comments 

Comments

295 amount has been deducted without any intimation and I have not registered for investment intermedi. I want clarification about this cheating. my cell no. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7385
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information