State Bank Of India [SBI] — Delay in reversal of extra money debited | |||
I did a transaction on 5th Feb 2016 through Sbi debit card. The merchant received the payment only once while the amount of 2000 was deducted twice. I called the bank and they confirmed that extra amount debited is still with the bank. It's 14th today and the amount has not been credited yet. I lodged a complaint on 9th and got a TAT of 45 days!!! Also I can know the status of complaint only after 7 days..forget the closure of complain. I am wondering why the bank has to take 45 days to reverse a transaction. Please look into it. Was this information helpful? | |||
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State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Also, when I asked for contact deatils to put it to a higher authority, they told me I can get it only after 10 days.
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