State Bank Of India [SBI] — double payment through sbi net banking

Dr Rajvir Yadav

from Delhi, Delhi

Address:

Junagadh, Gujarat, 362001

Dear sir,
I tried for net banking payment towards jio rs 399 on 18th july but it was failed and again in my second trial, i have made net banking payment for jio recharge rs 399 on 18th itself.
Double payment made to jio, next on 20th july rs 399 (Which was failed on 18thth july), which was not made by me. I inquired to sbi junagadh and they told me that some failor on 18th may push to further on 20th..
Kindly look into the matter as double deduction made from my account, so that one payment will back to my account (A/c xxxxx36015).

Dr rajvir yadav junagadh
Gujarat

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by Dr Rajvir Yadav Dear sir

I am having my sbi saving account xxxxxx36015 in junagadh agril university campus branch since 30 years. I am using atm since long and before about 2-3 years back i replaced my atm by new one as old was unable for some online payment/ scratch etc.

This year on 20th feb 2017 double atm charge was deducted from my account rs 115 and rs 172.50 (The copy of statement was sent to sbi bank customerecare). Till today sbi has not deposited one charge in my account. It is therefore to kindly help me the matter please..

Dr rajvir yadav