State Bank Of India [SBI] — ECS payment from my Axis Bank with respect to my Car Loan taken from your bank. The Car no being WB 08 B 9385

Address:

7000156

I Abhik Ghosh of Ambuja Cements Limited have availed a CAR Loan from your Rajarhat Branch, code being (12384).

It's more than 2 months i have been following up on the debit issue of my EMI,
the Ist emi was debited to my Axis Account by cheque provided by me.

It was supposed to have been automatically debited through ecs facility as per the documents & agreements provided by me.

I have been pursuing with the Branch manager of your rajarhat branch (code mentioned above that my account is not getting debited on the stipulated time, i.e. 25th of every month.
The person is not having any courtesy, and while inquiring about the same the manager is disconnecting the phone.
In this customer centric era this type of response from a senior like branch manager is not at all solicited.